Most of us want to make a good impression with our boss or project manager. Creating a great relationship with a line manager can make a promotion or pay rise more likely. But it’s one thing to do this with a boss who speaks your own language – and quite another thing to do it […]

Making a phone call in a foreign language is difficult. You can’t see the other person, so you don’t get the visual clues that help you understand what they’re saying. Another problem is that you can’t predict what the other person will say – so you might find yourself in a situation where: – you